Dear Hilda,I would like to extend my grateful thanks for your patience and understanding throughout the whole process starting from application of my Permanent Resident visa (subclass187). You never delayed answering my queries either via phone or e-mail. The answers/solutions provided by you were not only accurate but also prompt. I am highly impressed the way you handled my case and helped me obtain my visa in such a short duration of time. I would certainly not hesitate to recommend your services as a registered migration agent to anyone whom I know that may be of need of your services. It was lovely having you as my immigration agent. I also would like to thank Jean for her amazing services as well. I wish you all the luck in the future.