Dear Hilda, As you can imagine I am over the moon with the granting of my visa and want to sincerely thank you for the speed and efficiency the whole process has taken. The professionalism and courtesy I have received from my first contact with yourselves which was a mere 21 days ago to the concept of a bright and happy future I am anticipating in Australia has to put you on top of the pile as visa agents and second to none! Well Done!!!!!!! I am exceptionally grateful to you both and feel overwhelmed and blessed by this awesome experience, if I was near you I would be laying a big fat thank you kiss on your cheeks. THANK YOU! THANK YOU! THANK YOU!